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Logitech Harmony 1000 - Touch Screen Universal Remote Control | 
| Brand: Logitech
Category: CE
This item is no longer available
Rating:  reviews
Media: Electronics
Shipping Weight (lbs): 2.8
Dimensions (in): 10.7 x 7.3 x 3.3
MPN: 1304834
Model: 966230-0120
EAN: 5099206000988
Release Date: May 8, 2007
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Product Description
Step up to the ultimate in universal remotes. Experience a new standard in simplicity with even the most complex components. With just one touch you can start watching, listening or playing. And youll be proud to display the Harmony 1000s sleek brushed aluminum and iconic colour LCD. Total Command One trigger finger is all you need. One-Touch Control: Choose the activity you want to do, not the component you want to turn on. Up to 15 Components: Control video, audio, gamingeven lights and appliances. Learning Port: Add favourite functions from an old remote just by pointing it at your Harmony. Comfort and Convenience Never get numb-thumb again. 3.5" Colour Touch Screen: Navigate through all your options with ease. Charging Station: Put your remote in its own home and forget about changing batteries. Help Button: Confused? Let the Help Button figure it out for you. (No one else has one.) Simple Setup It doesnt get easier than this. Online Wizard: Plug into a USB port and walk right through initial setup or adding equipment. Incredible Compatibility: From laser disc to Blu-Ray® disc, find your components in our 175,000-device database. Free Support: Expect total customer satisfaction, whether you have a problem or just a question In the Box: Logitech® Harmony® 1000 Remote Control Charging station USB cable AC Adapter Lithium-ion battery Installation CD Installation guide 2-year warranty
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| Customer Reviews:
 Very good indeed, if less flexible than a Pronto November 27, 2007
mark0000 (Derbyshire, UK)
33 out of 33 found this review helpful
Like other reviewers, I have come to the Harmony via Philips Pronto, Pronto NEO, and various one-for-all products. So far, nothing has quite 'hit the mark' and I must confess, having read the logitech forums I was very worried about placing an order.
I needn't have worried. The product works well and looks great. It ships with a CD that only contains XP, Mac and W2000 drivers, though, so I went to logitech and downloaded their new Vista-compatible software. I ran that first, and then connected to the unit, having first charged it and noted down the product details of all my kit.
The software downloads firmware updates automatically and reboots the unit - all worked fine. The forums say that certain firewalls have difficulty, but using IE7 on a vista laptop with Norton 360 worked just fine for me. Once the unit reboots, you identify the kit and the logitech servers try to configure the Harmony 1000 for you. You need a very stable internet connection, here, as you have to be connected all the time (or it starts again). It's really important that you arrange this - I'd hate to try setup on a flaky or dial-up connection.
The configuration program does seem (or did to me) to be likely to get it wrong, and some of your gear might be hard to find, but just when you start thinking 'this isn't going to work', it gives you the option to 'learn' a button or two. From that it narrows down the exact product in its database (even if you had mis-named it), and suddenly everything is complete.
You might need to get used to 'activity-based' remotes (I want to watch a DVD, for example, would turn on your TV (or your projector), turn on your DVD player, turn on your receiver (if you listen through that - you can choose at setup time) and adjust the volume). Because the unit remembers the on/off state of all your kit, it only switches on if it needs to - very impressive.
The unit is tilt-sensitive to wake it up, is made of quality brushed aluminium and the touch-screen is very sensitive and easily visible (both real complaints I had with my old Pronto). You can't, unfortunately, customise buttons (but you can name favourite channels with logos). Also, there's still no clock (unlike in the photos).
Overall, it's a great product. Just give yourself a good half-hour to set it up, and get the product codes for your hifi kit first, and download the software from logitech, rather than using the out-of-date CD supplied. You'll need a good stable internet connection and a forgiving firewall (as I said, Norton was fine).
If you can give it the setup time - go for it!
The Logitech Harmony 1100 is now out (at a much increased price). It's flash-based, rather than Java based, and has the clock that is missing here, but the price hike is so huge that it goes into Pronto- and custom-installer territory. For now, at least, I'd stick with the 1000.
 not bad, but you should probably go for the Harmony One instead March 4, 2008
William Moffatt
26 out of 27 found this review helpful
I bought this recently, and was quite pleased with it - setup was trivial, taking about 30 mins or so - most of that downloading and updating the software and figuring out the model numbers of my various pieces of hardware. I had 4 remotes to mimic, and two basic operations (watch DVDs, play music), and having the remote control them was very simple.
Where the remote falls down is the reliance on the touchscreen and the general shape; if you want to fast forward through a movie, for example, you need to hold the remote in one hand, find the right key on the screen with your other hand, and then keep casting your eyes back and forth from the remote to the TV to make sure that your finger is still on the right button and that you still want to forward through the movie - this would be less of a problem with a narrower device where you could hold it and operate it with one hand. The lack of positive feedback is a huge negative (that I didn't really think about before trying the harmony 1000).
If you tend to start watching a dvd (or playing music or whatever) and then don't touch the remote till you're done, the harmony 1000 will be great; if, like me, you like to fast forward/rewind etc. all the time, then you will probably quickly become frustrated.
Additionally, because the touch screen contains most of the functions (far more use could have been made of the button pannel to the right of the screen, IMO), and the buttons have to be quite large, you also have the problem of having to switch through a large number of screens to access different types of operations - the playback controls on one page, number buttons on another, general functions on another (or rather more likely 6 other pages); I'm sure that with time and patience you could arrange the buttons in a better way, but I had neither.
In the end I gave the Harmony 1000 to a friend and replaced it with a Harmony One; a more recent and much more user friendly device - cheaper too.
The Harmony 1000 looks great, and does pretty much what you expect of it, but before buying, consider how you use your remotes; if you fiddle a lot, then get one with real buttons.
Oh the customer service is fantastic; answered the call after a couple of rings, went straight to the help, and the rep answered my questions and fixed my problems immediately. Great service.
Does NOT support Z-Wave January 17, 2008
Daniel Probert (London, UK)
9 out of 9 found this review helpful
If you just want to control IR devices, then this is a great product
(although the Harmony software requires you to be connected to the Internet, and you can't search the product database to see if your product is supported before you add it - even if your product is in the database, it might not be supported).
However, I bought it because both this Amazon product page and the Logitech website indicate that it has Z-Wave Wireless support.
However, this is for the optional RF-Extender only.
You *cannot* use the Harmony 1000 to control Z-Wave Lighting Modules and Z-Wave Home Automation Modules.
Apparently this was planned for the device (and was in the original product blurb) but Logitech pulled it at the last moment (frustratingly, the ability to control Z-Wave devices is still in the hardware, but disabled in firmware).
So if you want to control Z-Wave Lighting and Z-Wave Wireless devices (e.g. control lighting, and turn off power sockets), you'll want to get the Harmony 895.
Here's hoping Amazon will take back my Harmony 1000...
Side Note: Amazon, can you please update the Manufacturer's Description above and remove the line about this remote having Z-Wave support?
 Touch-tastic May 28, 2008
Mr. N. J. Tapley (London)
6 out of 6 found this review helpful
Having used 5 different remotes for the last 12 months I thought it was time to get into the 21st Century. A techie friend of mine recommended the Harmony 1000 to me and quite frankly I've never looked back. In fact, I can't believe I didn't get a Harmony sooner!
The set-up and connection was utterly effortless and very straightforward. Just a bit of question answering and input - all done very quickly. The one-touch control is really easy to use and the large colour screen makes functionality and navigation a breeze. Aside from that I also think that it looks visually impressive - a very cool piece of kit!
Touch wood I haven't had any issues with the control freezing but I did check this before buying and was told that this issue had been resolved with a recent software update. I was also reassured about my purchase recently after noticing HiFi had given it 5 stars.
Great little bit of kit September 26, 2007
Mr. D. A. Mcgovern (London, UK)
5 out of 5 found this review helpful
Just bought one of these remotes as i was getting sick of having to many lying about the house. works exellently once set up but the interface could do with a bit of tweeking. still having a bit of trouble getting it to work with the virgin media box, but i think this will be fine one day.
similar items are avaliable but at a much higher price£1000+ . all the forums moan about the installation software and it is not good. if you want a touch screen remote this is good but have a spare afternoon free to sort out all the stuff you want it to do.
highly recconmended for people with a bit of patience as you will finally get there
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